Believe: The Polar Express Experience – Manchester

Believe: The Polar Express Experience brings the magic of the classic Christmas story to life, combining theatrical performance, immersive storytelling and festive nostalgia. In our first collaboration with Plus Live - and once again joining forces with Warner Bros. - Hawthorn & Kent delivered a tailored photography solution designed to capture the wonder and excitement at the heart of the experience.

With a setup built to handle high seasonal footfall, our system gives every guest the chance to step into the world of Polar Express. From immersive capture points utilising both the real-world sets and our AI background removal technology, to smooth self-service ordering, visitors can take home a magical keepsake that preserves the spirit of the show.

Key Solutions

  • First collaboration with the Plus Live team.

  • Immersive, festive-themed photography experience

  • Seamless integration into the Polar Express storyline and guest journey

  • High-throughput setup designed for peak Christmas attendance

  • Smooth transition from capture to self-service ordering to print

  • Flexible GoPhoto platform supporting digital upsells and instant access

  • Consistent guest experience aligned with previous Warner Bros. projects

  • Operational support throughout the seasonal run

Hardware

  • 2 Capture Towers

  • 2 Standing Order Kiosks

  • 1 Print Station

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